How does the Patch Dog process work?
Step 1) select the type of patch you want!
Step 2) After you place your order, we will digitize your graphic and get it ready for embroidery time. If we see an issue with the initial order information, we will contact you via email.
Once we have your design ready, we will create a test patch and send a picture to your email. If you like the way it looks, you will give us the official approval!
If you want to change it, just say the word. This is your art and we want you to be stoked on it!!
Step 2) After you place your order, we will digitize your graphic and get it ready for embroidery time. If we see an issue with the initial order information, we will contact you via email.
Once we have your design ready, we will create a test patch and send a picture to your email. If you like the way it looks, you will give us the official approval!
If you want to change it, just say the word. This is your art and we want you to be stoked on it!!
Step 3) After that, our little paws will whip your patches up! Once officially done, you will receive an email with your tracking number, and then after all that anticipation, the patches will be in your hands!
Enjoy them! You now have custom patches of your artwork!!! Congratulations <3
Enjoy them! You now have custom patches of your artwork!!! Congratulations <3
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What is the turnaround time for orders?
It usually takes 14-20 days to fulfill an order.
Did you know, patches are very time consuming to make? It's true! We are unable to offer rushes options because of it, so please plan accordingly!
Get yourself a good book, unwind, and let the process do its thing. We will make sure your patches look great!!
Did you know, patches are very time consuming to make? It's true! We are unable to offer rushes options because of it, so please plan accordingly!
Get yourself a good book, unwind, and let the process do its thing. We will make sure your patches look great!!
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Can I receive a quote?
Better yet! We build a whole dang pricing matrix so you can get an instant quote!
Our pricing and offerings are on our site, just select whatever variables you desire, and let the website whip you out a quote!
Our pricing and offerings are on our site, just select whatever variables you desire, and let the website whip you out a quote!
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What file type do I need to place an order?
.png, .gif, .jpeg, .jpg
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Can you create metallic patches? What about gradients and small details?
We offer metallic threads in silver and gold, as well as glow in the dark patches. When it comes to details, really small ones are a big challenge. Big bold details, with solid colors work best. Gradients are pretty much impossible for us.
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I would like to make some changes to my design. Is that okay?
Sure thing! We can absolutely make slight adjustments to your art to make sure you're getting exactly what you want! We allow 2 rounds of edits free of charge. After that, it's our policy to invoice for any further edits.
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Is there a heat setting recommended?
A controlled temperature to around 180 degree centigrade for around 30seconds! It's recommended to also heat up the fabric under where the patch is going and even iron it on the underside if possible. Even adding some stitches to re enforce the patch will make it last much longer!
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Do you ship internationally?
We currently only ship to the US and Canada!
More international shipping options is definitely a future goal!
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Are there different kinds of borders?
We have 2 kinds of borders:
Hot Cut - a flatter and thinner finish, the default edge for designs with unique shape!
Merrow Edge - a thicker and heavier finish, you can only opt for this kind of border if the artwork has a regular shape!
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